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Security

Are there Security Officers onboard?


Yes. The Staff Captain (second in command of the ship) directly oversees the daily security operations onboard, which are run by a Security Officer. Security teams include other professional security personnel, such as Deputy Security Officers, Guest Security Supervisors, Supervisors and Security Guards.

What training have the Security Officers received?


Security Officers receive a variety of specialized training. They are certified by the Security Industrial Authority of the United Kingdom and are directly trained by specialists such as the Federal Bureau of Investigation. They are also guided by procedures developed in partnership with the Federal Bureau of Investigation.

How can I identify a member of the Security Team?


Security Guards and Supervisors wear light blue shirts with a distinctive epaulet on each shoulder and a gold badge on their left pocket. You may approach them when you see them around the ship. You may also ask our Guest Services Staff to notify our Security Staff if you need to speak with them. In an emergency situation, you may reach them by calling the onboard emergency telephone number from any ship (house) phone. Further details can be found inside the front cover of the Guest Services Directory, which is located in each guest stateroom.

Is there crime onboard?


The safety and security of our guests is our highest priority and we have processes in place to help ensure a safe and enjoyable vacation experience.


Allegations of criminal incidents onboard Royal Caribbean International ships do occur, just as they do on land. However, their rate is significantly below the rate of crime on land. By policy and by law, all such allegations are reported to law enforcement, including the FBI, and they can and do board our ships to investigate and prosecute.


Overall, it is recommended that guests exercise the same level of precaution as they do in social settings on land.


How do I report a crime or emergency situation while at sea?


You may dial a designated emergency number (9-1-1 on most ships but check your Guest Services Directory to confirm) from any shipboard telephone to report an emergency. A ship’s officer will ensure that appropriate security and medical personnel, if necessary, are immediately sent to your location to assist.

What can I expect if my cruise vacation is interrupted by an unforeseen event and I need to disembark the ship during the cruise?


Although emergencies rarely occur, Royal Caribbean International has Care Team personnel available to provide the necessary physical, emotional, and logistical support to a guest who experiences an unplanned emergency disruption to their cruise vacation.

Are staterooms safe?


Yes, staterooms are built to international standards for fire safety and are equipped with audible smoke detectors and fire suppression systems. In addition, guest stateroom doors are equipped with a deadbolt lock for guest safety and privacy while occupying the room and with a door viewer (peephole) to allow guests to better identify anyone seeking to enter a stateroom. Guests are encouraged to secure valuables either in their stateroom safe, or in a safety deposit box available at the Guest Relations Desk. Guest stateroom security is a shared responsibility. Stateroom security devices, when properly utilized, provide a high degree of security.

What type of background investigation is conducted of your crewmembers?


Royal Caribbean International crewmembers undergo a layered vetting process that includes the following:


Hiring agencies, identifying potential candidates from more than 100 countries, assist Royal Caribbean International in obtaining background information on potential crewmembers. This includes information from local police officials such as any criminal history. Prospective crewmembers are also interviewed to further assess their suitability for employment and undergo medical evaluations to ensure their fitness for duty.


Crewmembers (other than US or Canadian nationals) must also obtain US work visas and undergo US State Department screening prior to working on any Royal Caribbean International cruise ship. The majority of our crewmembers join our ships in US ports. This requires them to also enter the US via a border check point (airport immigration checks, etc.) and undergo government interview and verification prior to admission.


Subsequent to employment, crewmembers’ names are included in ship manifests provided to the US Customs and Border Protection agency prior to each departure and re-entry into the US. As designed, this manifest is checked against various government databases. Some other countries require similar manifest reports and conduct similar checks. These recurring government database checks are unusual in the business world and aid in ensuring our crewmembers uphold our highest standards of personal fitness for duty.


What type of background investigation is conducted of your passengers?


Identifying information for every guest is obtained by Royal Caribbean International prior to sailing. This information is verified during check-in and any discrepancies must be resolved before boarding. This process includes prior screening against an internal corporate watchlist to detect whether any guest has been involved in prior incidents on any of our ships. Some forms of prior cruise behavior may make a guest ineligible to sail with Royal Caribbean International in the future. On cruises that embark in a US port, we are required to submit guest names to government officials for their screening. Some other countries also require similar checks.

Do you have security cameras onboard and, if so, where are they located?


Royal Caribbean International has closed-circuit television cameras located in hundreds of strategic, public locations throughout the ship but not in private staterooms, public restrooms or private spa areas. These systems are upgraded as new and beneficial technologies are developed. Recordings from these cameras are routinely utilized by our security teams and made available to investigative authorities as requested.

Does the SeaPass® card include security features?


Before our guests board their ship, they are issued a SeaPass card that is used to check their identity each time they board and leave the vessel. It is also used to gain access to their cabin, as a form of identification, and to make onboard purchases. The card is linked to electronic data, including the guest’s photograph to assist with onboard activities such as verifying the guest’s identity when they leave and return to the ship.

The DigiMarCon Difference

Business and marketing professionals have a lot of choice in events to attend.
As the Premier Digital Marketing Conference & Exhibition Series worldwide
see why DigiMarCon stands out above the rest in the marketing industry
and why delegates keep returning year after year

Global Event Series

DigiMarCon is the Largest Digital Marketing Conference & Exhibition series in the world, with annual events held in all continents (North America, Latin America, Europe, UK, Asia Pacific, Middle East and Africa) in 10 countries (United States, Canada, Mexico, Australia, United Kingdom, Netherlands, Singapore, India, United Arab Emirates and South Africa), across 15 cities (New York, Toronto, San Francisco, Houston, Los Angeles, Chicago, Orlando, Sydney, London, Amsterdam, Singapore, New Delhi, Dubai, Johannesburg and Online). Wherever you are located there is a regional DigiMarCon event nearby you can attend.

5 Star Luxury Event Venues

DigiMarCon Conferences are held in top luxury 5-star event venues across the world such as; Royal Caribbean Cruise Ships, Olympic Stadiums, Marina Bay Sands Expo & Convention Centre and JW Marriott, Marriott Marquis, Hyatt Regency, InterContinental, Loews and Sofitel Hotel properties. Discount hotel room rates at each venue hotel means no hassle getting to and from the venue each day.

Extensive & Memorable Networking Experiences

Building relationships matter! At DigiMarCon Conferences we have more networking breaks on our program than others. On average there are 8 Networking breaks at each event giving delegates ample opportunities in a relaxed atmosphere to meet others over the 2-days at the event; from 1-hour round table networking luncheons to 3-hour dinner receptions. These networking breaks are set in picturesque locations to facilitate memorable experiences while fostering new relationships. Such experiences include enjoying cocktails and the Sunset over the Pacific Ocean on a private Ocean Terrace in Santa Monica, to being on the Sydney Olympic Stadium playing arena at night enjoying cocktails under the lights, to dining at the 360 Revolving Restaurant at the top of the CN Tower in Toronto for a Dinner Reception, enjoying cocktails on a private promenade overlooking Times Square in New York City, or having fun at the Dazzles Night Club onboard the Royal Caribbean Oasis of the Seas for a Farewell Party, etc.

Industry Thought Leaders from Leading Brands

DigiMarCon Keynotes, Panels and Master Classes are facilitated by the foremost thought leaders in the industry, from celebrity social media influencers to CMO’s from the largest Fortune 500 company brands that are disrupting the digital marketing industry, such as Google, Facebook, Microsoft, Amazon, Oracle, Adobe, eBay, Netflix and more. All presentations are pitch-free, and include actionable takeaways, case studies, strategies and tactics, ready to be applied when back in the office.

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At DigiMarCon Conferences you are never ‘left in the dark’…. literally, in a large room far away from the stage and speakers, crushed in tight theater seating, without even a desk, while sitting in the dark. At DigiMarCon all delegates have premium meeting space in luxurious ballroom well-lit spaces, with comfortable seating with desk enabling delegates to use their laptop to take notes with ample charging facilities onsite in a comfortable space to learn and thrive. All tables are situated close with direct view of the stage.

Value for Money & Generous Discounts

DigiMarCon Conferences are affordable to attend, from single-day event passes up to two-day VIP options at a fraction of the cost of other industry events. We offer significant discounts for early bird registrations. Additionally, on top of time-limited discount pass rates, because budgets are tight, we want to make sure all groups have a chance to attend DigiMarCon. For government employees, students, academic, startups, non-profit organizations and teams, we offer generous discounts off the prevailing registration price.

Collaborative Learning & Audience Participation

Attend DigiMarCon and you become part of the show! DigiMarCon Conferences tap into the talent of the room, drawing from the knowledge and experience of the professionals in the audience. All DigiMarCon events include regular interactive question and answer sessions with speakers and the audience ideal for collaboration, audience polls, along with ice-breaker and group exercises, steered by charismatic Emcees.

Meet the Speakers in Person

DigiMarCon Conferences put you right up and close with the speakers giving you the opportunity to meet these social media influencers which you follow in person. Speakers are never hidden in private speaker rooms away from the audience, they are in the auditorium sitting right beside you and participating.

Exceptional Customer Service

Attending a conference is a well-researched decision. There are many factors to consider such as location, time, venue, cost, speakers, content, etc. At DigiMarCon our results-obsessed Customer Service team are at your service before, during and after the event to help with your needs. It’s at the core of what we do — it drives our business. Offsite, we are ready to assist you via phone, ticket or chat. Onsite at our Conferences, friendly DigiMarCon staff serve as your hosts. They welcome your input and are happy to assist you.

TECHSPO Technology Expo

At all DigiMarCon Conferences is the co-located exclusive event TECHSPO Technology Expo, which showcases the new generation of technology and innovation, including; AdTech, MarTech, Internet, Mobile and SaaS technologies. Be inspired, amazed and educated on how these evolving technologies will impact your business for the better. Access to TECHSPO Technology Expo is included with all DigiMarCon passes.

On Demand Library Access

DigiMarCon All Access & VIP Passes include a 12-month on demand access to hundreds of hours of DigiMarCon speaker keynotes, panels and master class presentations from recent DigiMarCon Conferences, including videos, slide decks and key takeaways, available on demand so you can watch what you want, when you want.

The Largest Digital Marketing Community

Attendees of DigiMarcon Conferences gain membership to an exclusive global Digital Marketing Community of over 500,000 worldwide subscribers to our award-winning digital marketing blog and over 70,000 members to our Digital Marketing Professionals Group in LinkedIn (visit https://www.linkedin.com/groups/2661359/). This global community comprises of innovators, senior marketers and branders, entrepreneurs, digital executives and professionals, web & mobile strategists, designers and web project managers, business leaders, business developers, agency executives and their teams and anyone else who operates in the digital community who leverage digital, mobile, and social media marketing. We provide updates to the latest whitepapers and industry reports to keep you updated on trends, innovation and best practice digital marketing.